The HYDROGEN One will support the following bands:
LTE Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 66
LTEL Bands: 38, 39, 40, 41
Bands/Modes: 1, 2, 4, 5
We ship orders for the HYDROGEN One via Fed Ex with Adult Signature required.
We ship via DHL International with duties and taxes to be paid by recipient
The HYDROGEN One is equipped with Primary:Main/rear camera: 12.3MP, f/1.8
Image - When using the rear camera, place device in landscape mode (hold phone horizontally) and touch the 2D icon to switch to 4-View (4V). To take a 4-View selfie, hold the phone in portrait mode (hold phone vertically) using the front facing camera, and touch the 2D icon to switch to 4-View (4V).
When taking a rear camera photo, use the physical shutter button for the best experience. When holding this device in landscape mode, it will be located at the top right of the HYDROGEN One.
Switch in-between video and pictures capabilities by touching the camera icon on the bottom right of the interface.
You may find all your created and downloaded 4-View (H4V) content in RED Player. All H4V content is labeled with an H4V graphic in the upper right-hand corner of the thumbnail.
You may share 4-View (H4V) content in different ways:
1. Using Holopix, a customized social media platform where all HYDROGEN One users can share 4-View (H4V) content amongst the community. Downloaded within RED | LeiaLoft application.
2. Sending another HYDROGEN One user a text within the Verizon Message application. Verizon Message is available for download via the Google Play Store.
You may share 4-View (H4V) content but if the other user does not have the HYDROGEN One, the picture will show in 2D.
Your 2D images will be viewable and backed up within Google Photos. To see your 4-View (H4V) photos, open the RED Player application.
YES. By activating your fingerprint scanner, you are adding another level of security to your HYDROGEN One. To set up the fingerprint reader proceed with the following steps:
Angle your fingerprint in multiple ways to improve the accuracy of the fingerprint scanner. Also keep in mind that if you restart your phone, the initial unlock will require the password that you used in combination to the finger print scanner. You can add up to 5 fingerprints or use multiple prints on one set up. This may however reduce the accuracy.
Yes, you change the language by going to Settings -> System -> Language & input and change language here.
To switch between the different keyboards you have available on your Hydrogen One, please follow the steps below:
Go to Settings > Languages and input and tap "Virtual Keyboard"
Tap Manage Keyboards
Enable the keyboards you installed
You may be prompted to enable permissions
To switch keyboards when entering text, click the keyboard icon in the very bottom right of the screen
Choose the desired keyboard.
You can take a screenshot of the screen by either swiping with three fingers on the screen or by pressing the Power/Lock button and the Volume Down button simultaneously.
The screenshot will be saved to Internal storage/Pictures/Screenshots.
Please contact RED Hydrogen Customer Support 1.844.H4V.USER (1.844.448.8737), chat at https://www.redhydrogen.com or email firstname.lastname@example.org to facilitate the RMA process. Please have your RED Hydrogen order number and date of purchase information readily available.
Only items that have been purchased directly from RED Hydrogen can be returned directly to us. RED Hydrogen products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Returns must include all cords, adapters and documentation that were included with the product. The return must include the original undamaged product packaging. Any missing items or damaged items, including damaged packaging will be charged to the Buyer.